Display information is determined when a user logs on to the system. I ordered the Surface Dock 2 since I was looking for a second docking station to connect to my monitor, so I can easily switch between two Surface devices. I connect my Surface Laptop 3 to a Surface dock 2. Some users have reported issues with the Surface Book 2 not docking correctly with the base, resulting in a phantom d-GPU. Make sure your monitor is compatible with the Surface Pro; Clear your display cache as explained here. Surface Dock makes you a multi-tasking hero.With 2 miniDisplayPorts (mDP), you can now have 3 screens of real estate to be a productivity master. However when I do this the rest of the ports in on the monitor stop working. Here's how Microsoft could make it up to them. Microsoft Surface Dock Display Issues. Microsoft surface dock microsoft surface go 2 review techcrunch microsoft surface dock surface dock firmware update tool will microsoft launch surface 3. I have a Microsoft Surface Laptop 3 and Dell U4919DW. Surface Pro 4 Docking Station Mini Displayport Not Working About Dock Photos Mtgimage. The Surface Book 2 has put its users through a lot: a power problem, a flaky Surface Dock, thermal issues. By Tiara Maulid February 22, 2021. Best answer: The updated Surface Dock 2 is an excellent addition to the Surface Pro 7. These drivers and firmware are compatible with Windows 10, including Enterprise versions. The Surface Dock 2 is a still bit more finicky when it comes to connecting displays, though. Share 0 Tweet 0 Share 0. Microsoft Surface Dock 2 Display Issues. Then chances are good the problem is with your cable. A logoff-logon process resets the display information and improves behavior. Hi, We have deployed in our company a few 10's of Surface Pro 4 with Windows 10 (Pro and Enterprise Editions) and we have some problems when using a docking station. We have enabled a hidden feature in power settings under display options ( Console lock display off time-out ) which delays the PC from closing the display when the unit is in standby or locked mode. The original Surface Dock had some limitations, especially with new Surface hardware, but that's been rectified with the Surface Dock 2. However, the issue recurs if the monitor configuration changes during the same logon session, such as when you dock or undock the device or detach an external monitor. They have 2 monitors, connected to the docks, using ACTIVE mini display to dvi adapters. When I connect the laptop directly to the U4919DW via USB Type-C, DDM (Dell Display Manager) works as intended.However, when I connect the laptop to the Surface Dock (USB Type-C version) and then plug the Surface Dock into the U4919DW via USB Type-C, DDM reports that there is no Dell Monitor connected. But you're still having trouble, right? Dell P2715Q UHD monitor connected by mDP-DP via surface dock Problem - A few days ago the monitor stopped receiving signal. For Surface Dock. A *possible* fix for some external display issues - Setup - 1. Microsoft surface dock efficiently troubleshoot connecting surface to a surface usb c adapter docking stations designed for surface update microsoft surface dock firmware. Microsoft Issues New Surface Dock Firmware Update Tool. Thankfully, the new Surface Dock 2 can solve a lot of issues with its modern selection of ports. Surface Laptop 3 (Intel) issue with DP1.2 monitor after installing January 2020 updates. I REALLY hope they have a way to fix these types of issues soon. If possible, use the same type of connection between your Surface or dock and your monitor before you use a display adapter. Manage Surface Dock 2 with WMI. Release date: November 3, 2017. Hi Folks, I have an issue with 2 surface docks that is doing my absolute head in, 2 directors one of which is a SurfaceBook (original) the other is a SurfaceBook 2 have an issue were some mornings there monitors just arent detected when plugged into dock. Added support for Surface Dock firmware updates with improvements targeted to Surface Book devices; Version 2.9.136.0. Go to Download Surface Tools for IT.. Quick video guide on how to fix the weird network issues where the wired Ethernet connection would suddenly disconnect for a couple of seconds. Surface Pro 4 Docking Station Display Issues Love My. I also have an issue trying to use a simple Vantec external 5.1 sound card with the new dock. I am trying to connect my Surface Book via the dock to an Acer 27" Touchscreen Monitor. By Tiara Maulid February 22, 2021. Posted on September 21, 2019 by Paul Thurrott in Microsoft Surface with 20 Comments . Under Choose the download you want, select the latest version of the Surface Dock Firmware Update.The file name will start with Surface_Dock_FWUpdate_ and a version number, and it will have a .msi file name extension at the end. I’ve addressed this within my blog post Surface Pro 7/Laptop 3: Update causes 640 x 480 Mode issue . Connected via dock - intermittently detected a display but did not pick up or allow me to set resolution etc. 6 Problems With The Microsoft Surface Pro 4 And How To Fix Them. This version of Surface Dock Updater adds support for the following: Update for Surface Dock DisplayPort Firmware; Resolves an issue with audio over passive display port adapters; Version 2.1.15.0 Just a heads up and if someone from Microsoft sees this maybe talk to the Surface team: After installing the January 2020 driver and firmware updates for Microsoft Surface Laptop 3 (Intel), my machine detected my external monitor (Dell U2715H) as 640×480. We have some high level users using Surface Pro 4 machines and they have the surface dock in their office. If you can’t use the same type of connection, we recommend one of these types of connections (in order of best results): USB-C, DisplayPort (Mini DisplayPort), HDMI, DVI, VGA. We recently purchased 63 Surface Pro 7 tablets, i7, 16GB ram, and 256GB SSD with Windows Pro and I've been working on getting these configured and rolled out to staff and I'm finding that for staff who have dual monitors they are having an issue when they plug back into their Microsoft Dock after having their tablet in a meeting. I know, you'd think a cable is a cable but that's not actually not always true. When using the Surface Pro 4 using 1 monitor connected to the Surface Dock, no display issue. The Surface Book device itself is great, but the dock has been a nightmare to use. Crunch your numbers in Excel, check your emails in Outlook, take notes in OneNote, and Skype into a … Is this a known issue, can the surface dock only support 2 additional monitors and does it prevent daisy chaining additional monitors? The only way I could get both displays to connect at 4K at 60Hz was to use DisplayPort. Surface dock 2 for the pro 7 how to set custom screen resolutions on new surface dock microsoft acknowledges surface best active mini displayport to dvi. By Tiara Maulid February 21, 2021. The Surface Pro 6's native port support is rather limited. Follow these steps to keep your Surface Dock updated. Select Download.. @Thumper71 Not sure which Surface Dock you have (article listing them all is here), but to my knowledge they all rely on the proprietary Surface Dock connector, not USB-C.In any case, no you can't run a daisy chain of 4K 60 Hz + FHD 60 Hz, at least not with those displays. A graphics driver update for the Microsoft Surface Pro 7 and the Surface Laptop 3, dated January 30, 2020, causes some users to have a graphics resolution of only 640 x 480 pixels at the DisplayPort. I can see 4 monitors in my display settings however 1 is always disabled, if I choose to enable the disabled monitor then another monitor is … On each Surface Pro 4 with have 2 x Dell P2314H connecting using MD HDMI adaptor. Microsoft book 2. The display works fine. Can Surface Dock 2 Power Two 4k Displays At 60fps Windows Central. Updating your dock firmware with the Surface Dock Updater. This firmware and driver package contains drivers for all of the components in the Surface Dock 2, as well as updates to the system firmware that have been released via Windows Update. Last week Microsoft started shipping the new Surface Dock 2 and the Microsoft USB-C Travel Hub. When I plug in the mini-display port into the dock, the monitor screen never turns on, but it seems that the Surface Book goes into a loop identifying that there is an external monitor now attached. Problem: There are many times these users dock their machines only to have the display settings TOTALLY wrong. Use the Surface Dock Firmware Update. Surface Dock 2, the next generation Surface dock, lets users connect external monitors and multiple peripherals to obtain a fully modernized desktop experience from a Surface device. I have had some odd problems with my Surface Pro 4 from time to time with the Microsoft dock and 2 external monitors, where I go to turn on my SP4 and nothing displays on my monitors, I then open up my SP4 and the display is on there, so I shut it down and wait a few seconds then close it back up and hit the power button and then everything is working on my monitors. Here are some ways you can try fixing it. Surface Pro 4 Docking Station Display Issues Love My. Windows Management Instrumentation (WMI) support provides a rich set of diagnostic information enabling IT admins to remotely monitor and manage the latest firmware, policy state, and related data across Surface Dock 2 devices. I got my Microsoft Surface Dock 2 a couple of days ago, and I want to share my first impression and a mini-review. New Surface Dock with SurfaceBook - Display issues Our IT department enabled this feature in Group Policy, its hidden and shuts the monitor off in "ONE" minute when the screen saver activates. From the Surface dock 2 display USB C port I connect to my monitor at the back into the USB C 90W port. The Surface Dock is going to tarnish the great reputation of their flagship laptop otherwise. 10/12/2020; 5 minutes to read; C; In this article. Microsoft Surface Docking Station Display Issues. Surface Pro 4 Docking Station Display Issues About Dock Photos Mtgimage.
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